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Help/FAQs

 

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When can I apply for a Plane Saver loan?
In order to apply for a loan Plane Saver must have received at least 3 monthly savings deductions into your Regular Saver.

For limited period only members may apply for an introductory loan up to £5,000 after only payroll deduction into the Regular Saver.

How much can I borrow?
Members can apply to borrow up to a maximum of £20,000 over and above the amount saved in their Regular Savings account.

How do I apply for a loan?
Plane Saver operates an appointment system for face to face loan applications at our Harlington or Terminal 5 branch. Appointments can be booked in advance by contacting our office on 020 8607 5020.

Alternatively Loan applications can be made over the phone again by contacting the above number or online within the members area.

How long after applying for the loan will the money be paid into my account?
Our loans team aim to turn around all loans within 5-10 working days.

NB - There are busy periods throughout the year which may lead to applications taking longer than this.

What documents do I need to supply when applying for a loan?
The following documents are required to help establish a member’s ability to repay and personal circumstances:

· A recent full month’s bank statement
· A proof of address (utility bill, council tax demand, full driving licence, etc)
· Two most recent monthly payslips or four most recent weekly payslips.

Additional documents may be required depending on an individuals circumstances.

What is the interest rate will I be charged on my loan?
Plane Saver rates are between 6.9% to 26.8% APR, equivalent to 0.55-2% per month.

The risk of the loan reflects the rate at which your loan is granted, if granted at all.

Personal circumstances, ability to repay and credit checks will be carried out to help determine the overall risk of the loan application.

What if I have a bad credit rating?
Plane Saver does consider your credit rating, but won’t necessarily turn you down if your credit history is less than rosy. If you are concerned about your credit rating or have recently been refused a loan please do get in touch.

Remember door step lenders, loan sharks and sub-prime lenders charge extremely high rates of interest and it becomes very difficult to get out of it.

Can I top up my loan?
Members can apply to top up their loan at anytime, up to a maximum of £20,000 on top of the savings held in the Regular Savings account.

In addition members can apply to refinance their loan after 6 months of borrowing. Should a members personal circumstances have changed during this period the loan interest rate charged may be reconsidered.

Can I withdraw from my savings when I have a loan?
As long as the loan is higher than the Regular Saver balance, savings will remain in the account for the duration of the loan.

In accordance with our loan policy, members taking a loan are obliged to continue saving (£25 per month or £6 a week) into the Regular Saver.

Members do have the option of opening a Flexi Saver account whilst they have a loan. This can be withdrawn from at any period whilst having a loan with Plane Saver.

Can I insure my loan?
Our loans officers will be happy to discuss your insurance options with you.

What if I want to cancel my loan after applying?
Loan agreements that are concluded using distance communication only i.e. with no face to face contact are affected by DMD (Distance Marketing Directive).

Under DMD members have the right to cancel their loan agreement without penalty within 14 days of the day of conclusion of the contract. In the case of a cancellation of a loan the loan money must be repaid within 30 days of cancellation. Cancellations must be made in writing within 14 days if there is any interface with a human.